Used Volkswagen Polo Hatchback (2009 - 2017) Safety & Reliability

Review by Dan Harrison on
Last Updated: 14 Apr 2015
This Volkswagen Polo is arguably the most upmarket small car that you can buy. It's refined, stylish and - depending on which engine you choose - can be incredibly frugal or delightfully quick.
4.5 out of 5



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  • Adult Occupant Rating

    5 out of 5

Volkswagen Polo safety levels are top-notch. It was awarded five stars in the tougher Euro NCAP crash tests introduced in 2009 - making it one of the first small cars to achieve the maximum rating.

This new overall rating covers Adult Occupant Protection, Child Occupant Protection, Pedestrian Protection and a new area of assessment: Safety Assist.

All models have an electronic stability programme (ESP) which helps keep control of the car in a skid.

In addition to this, all cars have four airbags, ABS anti-lock brakes and a system to reduce whiplash injuries that Volkswagen calls WOKS (Whiplash Optimised Head Restraint System). Isofix child-seat anchor points are also fitted as standard.

Update in 2014

In January 2014 the Polo was updated with post-collision braking fitted as standard to prevent accidents after an initial impact. There's also a raft of optional safety systems including a driver fatigue detection system, automatic cruise control and a city emergency braking system which stops the car dead at low speeds to prevent crashing. It's not clear at this point whether the new bits will affect insurance premiums, but we'd suspect they may lower them a little.

4.5 out of 5


In the past, Volkswagen Polo reliability has been excellent. Although this new model uses many new components, there is little to suggest that it won't be as reliable as previous generations of the Polo.

Car check problem points


No problems reported.


No problems reported.


No problems reported.