Used Mercedes-Benz A-Class (2013 - 2018) Safety & Reliability

Review by Keith Jones on
Last Updated: 03 Aug 2016
Shunning the previous two generations’ MPV-like, high-roofed looks, the third iteration of the Mercedes-Benz A-Class is sleeker and longer, with styling that could turn the heads of traditional Volkswagen Golf buyers. Rivalling the likes of the Audi A3 Sportback, BMW 1 Series and Volvo V40 in the upper echelons of the mid-sized family hatch market, the A-Class itself is also the basis for several other cars.
4.8 out of 5



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  • Score five stars in Euro NCAP crash tests
  • One of the safest hatchbacks available
  • Optional kit to bolster safety

There’s little argument that the Mercedes-Benz A-Class is one of the safest cars in this segment, as acknowledged by its five-star score by the crash-test experts at Euro NCAP.

As standard it comes with seven airbags, driving fatigue warning and radar-controlled collision prevention that brakes the car automatically if the system thinks a crash is imminent – no surprise given Mercedes’ decades-old commitment to improving standards and preserving life.

There’s a wealth of optional safety kit available that Mercedes has usefully bundled together, as described in the Equipment section, but you can also individually specify LED headlamps with automatic main beam and adaptive cruise control to maintain a steady gap to the vehicle in front.

4 out of 5


  • Six recalls since this model’s launch
  • Many components used elsewhere
  • Most owners would buy another one

Mercedes-Benz has a solid reputation for reliability and dependability but the A-Class appears to not live up to the gold standard associated with wearers of the three-pointed star badge.

According to the vehicle inspectorate VOSA, this generation of A-Class has been subjected to six recalls over recent years, covering potential airbag, engine failure, drive shaft failure and cracking high-pressure fuel lines. All of this work should have been carried out to remedy the issues, but it’s always worth checking with a Mercedes dealer to confirm the modifications have been undertaken.

Those maladies aside, the A-Class should have high levels of longevity thanks to its good levels of build quality and because so many of its components are shared across the Mercedes range including engines, gearboxes and underpinnings.

Parkers’ Owners’ Reviews section suggests most A-Class drivers are very happy with their cars and would strongly consider buying another when the time comes to replace it.

Car check problem points


None reported


None reported


None reported